Shipping Policy

Thank you for shopping with NORÉA.

All orders are carefully packed and dispatched from Australia.

Processing Times

Orders are typically processed within 2–4 business days. During launches, promotions, or busy periods, processing times may be slightly extended.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times within Australia:

• Standard Shipping: 3–8 business days

• Express Shipping: 1–4 business days

Please note that delivery times are estimates only and may vary depending on your location and carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your selected shipping method and delivery location.

Incorrect Addresses

Please ensure all shipping details are entered correctly at checkout. NORÉA is not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Parcels

Once an order has been dispatched, delivery is handled by the shipping carrier. While we will always do our best to assist, NORÉA is not responsible for delays, lost parcels, or delivery issues caused by the carrier.

If you experience any issues with your order, please contact us at [your email address].

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.

Contact

For any shipping enquiries, please contact:
hello@norea.com.au